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About us · Governance

Bye-laws & policies

The rules of the family — written by members, voted by members, applied equally to every member.

How we differ from banks

Democracy, written into the rules

Credit unions differ from banks and other financial institutions in that the members who have accounts in the credit union are the owners — and they govern it democratically. Credit unions offer many of the same financial services as banks, often using different terminology: share accounts (savings accounts), share draft accounts (checking accounts), share term certificates (certificates of deposit) and more. In the microfinance context, credit unions provide a broader range of loan and savings products at a much cheaper cost to their members than most microfinance institutions.

One member, one vote

Members who have accounts in the credit union are its owners, and they elect their Board of Directors in a democratic one-person-one-vote system — regardless of the amount of money invested in the credit union.

Serve people, not profit

Credit unions see themselves as community-oriented. Surveys of customers at banks and credit unions have consistently shown a significantly higher satisfaction rate with the quality of service at credit unions.

Policies set by members

A credit union’s policies governing interest rates and other matters are set by a volunteer Board of Directors elected by and from the membership itself.

Members-only finance

Normally, only a member of a credit union may deposit money with the credit union, or borrow money from it — which is why credit unions have historically been committed to helping members improve their financial health.

Own your financial institution

GHS 500 in shares makes you a co-owner with a full vote.

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